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Terms of Service

The contract between Amberbook and the organisations that use it. Plain language where the law allows it.

Last updated: 2026-09-24

Contents

  1. Service description
  2. Eligibility and accounts
  3. Trial access
  4. Paid access and limits
  5. Payment and renewal
  6. Acceptable use
  7. Prohibited use
  8. Data quality and disclaimers
  9. Intellectual property
  10. Availability
  11. Limitation of liability
  12. Indemnity
  13. Termination
  14. Changes to these terms
  15. Governing law
  16. Contact

1. Service description

Amberbook is a company-intelligence platform that aggregates public business records from 12 Central and Eastern European markets, structures and enriches them, and makes them available through a web application, a spreadsheet workbench, file exports and a REST API. The service is operated by Samuel Struharik, Slovakia (“Amberbook”, “we”, “us”). These terms form a binding contract between Amberbook and you (“Customer”, “you”).

2. Eligibility and accounts

Amberbook is a business service. You must be at least 18 years old and entitled to bind the organisation you sign up for. Access is by invitation: accounts are issued to named individuals on behalf of an organisation, and an organisation’s owner may invite colleagues into its team. You are responsible for keeping your credentials and API keys secure and for everything done under your account. Do not share login credentials.

3. Trial access

We may grant time-limited trial access free of charge, typically 14 days from invitation. Trials are for evaluation by your own organisation and are subject to every other clause of these terms. Export and API quotas on a trial are lower than on a paid engagement. We may end or extend a trial at any time; when it ends, access stops unless a paid order form is in place.

4. Paid access and limits

Paid access is a bespoke data-licensing arrangement. Each engagement is documented in an order form that specifies the datasets included, named seats, API rate limits, export quotas and refresh cadence. We may revise limits on prospective renewals with 30 days’ notice; revisions never reduce the limits of an already-paid term.

5. Payment and renewal

Fees and the billing cadence (monthly, quarterly or annual, invoiced in advance) are set in the order form. Invoices are sent by email; payment is by bank transfer unless the order form specifies otherwise. There is no self-service checkout. Renewal terms (auto-renewal, notice period, indexation) are documented in each order form.

Prices are stated in EUR exclusive of VAT. Slovak VAT is added where required. Late payment past 30 days from the invoice date triggers a written reminder; non-payment past 60 days suspends the account until cleared.

6. Acceptable use

Use Amberbook for legitimate research, due diligence, KYC, AML, competitive intelligence, journalism and academic work. Respect the rate limits and export quotas that apply to your account. If you need higher throughput, ask us; do not work around the limits.

7. Prohibited use

You may not:

  • scrape, mirror, or systematically download the platform outside the published API and your contractual quota;
  • resell, sublicence, or redistribute Amberbook data as your own dataset;
  • use the data to harass, defame, or unlawfully discriminate against any person;
  • use the data for credit-scoring of consumers, automated employment decisions, or any other use that would breach the GDPR, the EU AI Act, or sector-specific law;
  • attempt to re-identify pseudonymised records or aggregate against suppressed or anonymised individuals;
  • probe, scan, or otherwise test the security of the platform without prior written authorisation from us;
  • use the platform to build a directly competing product based primarily on Amberbook data.

Breach of this section is a material breach and may result in immediate termination without refund.

8. Data quality and disclaimers

Amberbook aggregates public records and adds machine-generated enrichments such as translations and company descriptions. Coverage and depth differ by market and by field, and every value carries the date it was observed. We work to keep data accurate and current, but we provide it on an “as is” basis. We do not warrant completeness, accuracy, or fitness for any specific purpose, we do not issue ratings or opinions, and we do not act as a credit-rating agency under EU Regulation 1060/2009. Verify against the original source before relying on data for a binding decision.

9. Intellectual property

The platform - software, design, taxonomies, data model and the curated, structured datasets - is owned by Amberbook and protected by EU and international intellectual-property law. Public-record source data is in the public domain or licensed under open terms, and our licences and attribution page credits the licensors behind what we show publicly; our database rights apply to the curated, enriched and structured form delivered through the platform. You receive a non-exclusive, non-transferable licence to use platform output internally for your stated business purpose during your subscription or trial term.

10. Availability

We aim to keep the web application and API available around the clock outside announced maintenance windows, but we make no uptime commitment unless one is written into your order form. We are not responsible for failures caused by upstream registries, force majeure, or your own connectivity.

11. Limitation of liability

To the maximum extent permitted by law, Amberbook’s aggregate liability for any claim arising out of these terms is capped at the total fees you paid for the service in the 12 months preceding the claim, and at EUR 0 for trial access. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost business, or loss of data. Nothing in these terms limits liability for fraud, wilful misconduct, or anything that cannot be excluded under mandatory Slovak law.

12. Indemnity

You will indemnify Amberbook against third-party claims arising from your breach of these terms, your unlawful use of platform output, or your infringement of third-party rights through your use of the service.

13. Termination

You may end a trial at any time, and a paid engagement by written notice under the terms of your order form. We may suspend or terminate your account for material breach with reasonable notice, or without notice for serious breaches such as those listed in section 7 or for non-payment. On termination your access ends and your account data is handled in line with the retention periods in our Privacy Policy. You can also delete your own account from the Account page at any time.

14. Changes to these terms

We may revise these terms. Material changes are announced by email and take effect 30 days after notice. Continued use of the platform after the effective date constitutes acceptance. If you do not accept the change, you may cancel for the remainder of the paid term and receive a pro-rata refund.

15. Governing law

These terms are governed by the law of the Slovak Republic. The courts of Bratislava have exclusive jurisdiction, except where EU consumer law gives a consumer the right to sue in their home jurisdiction.

16. Contact

Questions about these terms, and support: support@amberbook.eu